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Freedom of Information

What is Freedom of Information?

In NSW, the Freedom of Information Act 1989 gives you the legal right to:

  • Obtain access to information held as records by State Government Agencies, a Government Minister, local government and other public bodies;
  • Request amendments to records of a personal nature that are inaccurate; and
  • Appeal against a decision not to grant access to information or to amend personal records.

How do I request Information?

Every day, government and other public bodies respond to many requests for general information from the public. This process will still be your first avenue of access to the information you wish to see.

To make an FOI request, however, take the following steps:

  • Identify the information or document that you would like to see;
  • Identify which agency or organisation is likely to keep that information. If you are unsure about the agency concerned, contact the agency's FOI officer or the Government Information Service. Remember, this is separate Freedom of Information legislation for other States and for the Federal Government (Commonwealth). NSW Government legislation does not cover other State or Commonwealth agencies;
  • Write your request on an FOI application form (available from all government agencies) or in a letter and post or deliver it to the agency concerned;
  • Provide as much information as possible about the document you wish to see, such as file reference numbers; and
  • Enclose the $30 fee for your application.
  • Agencies generally have 21 days to complete your applications, however this period may be extended if third party consultations are required.
  • Sometimes processing fees may need to be charged to deal with applications. There are provisions for discounts to eligible applicants.
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